Why am I being asked to verify my account?
Unusual account activity If our system detects patterns that are inconsistent with typical player behaviour — such as sudden large withdrawals, rapid deposit-a...
Unusual account activity
If our system detects patterns that are inconsistent with typical player behaviour — such as sudden large withdrawals, rapid deposit-and-withdraw activity, or logins from multiple locations — your account may be flagged for review as a precaution.
Bonus or promotion activity
If you've claimed a significant bonus and are withdrawing winnings, we may request verification to confirm the account is legitimate and to prevent promotional abuse.
Routine compliance check
As a licensed operator, we're required to conduct periodic KYC reviews. This is not specific to you — it's part of how we maintain our licence and protect all players on the platform.
Multiple account suspicion
If our system suspects an account may be linked to another existing account — which would be a violation of our terms — we'll request verification to confirm your identity.
Note: Being asked to verify is completely normal and doesn't imply you've done anything wrong. It's one of the ways we keep Housebets safe for everyone.