I’m not receiving my withdrawal confirmation email

After submitting a withdrawal, Housebets sends a confirmation email to the address registered on your account. You must click the link in this email to authorize the withdrawal.

If you haven’t received it, follow these steps:

1. Check your spam or junk folder

Confirmation emails are sometimes filtered by email clients. Search for an email from Housebets ([email protected] or [email protected]) in your spam folder.

2. Allow a few minutes

Email delivery can occasionally be delayed. Wait 5–10 minutes before taking further action.

3. Verify your email address

Make sure the email address on your Housebets account is correct and accessible. You can check this in Account Settings → Personal Info.

4. Request a new confirmation email

Go to your Transaction History, find the pending withdrawal, and look for an option to resend the confirmation email. If this option is not available, contact support.

5. Check if the link has expired

Confirmation links may expire after a certain period. If the link has expired, cancel the withdrawal and submit a new one.

Still not receiving it?

Contact our support team via live chat (available 24/7) or email us at [email protected]. Please include your username and the details of the withdrawal so we can assist you promptly.