I made a wrong deposit on Housebets

If you have made a wrong deposit, please reach out to support in Live Chat.

Our team will do their best to assist with the issue but we cannot guarantee retrieval.
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For this, please review our policy around wrong deposits and retrieval.

The minimum retrieval USD amount must be over $10. Please ensure to use the right coin/chain when depositing.

Wrong deposit for coins that Housebets support but sent on the wrong chain that Housebets supports, missing destination tag, etc:

• The first occurrence will be retrieved with no penalty
• Future occurrences will incur a 10% penalty, up to $20 on the deposit's USD amount

Wrong deposits for coins that Housebets does not support and/or chains that Housebets does not support:

• Our team will require time to investigate case by case
• If the coin is retrievable, depending on the coin/chain, there can be a penalty for up to 50% of the deposit amount
• If the coin is not retrievable, we will not be able to credit the deposit at all