What documents are accepted for verification?

Accepted ID documents (choose one)

• Passport — must show full name, date of birth, nationality, and photo
• National identity card — front and back required
• Driver's licence — front and back required

Requirements for all ID documents

• Must be a valid, government-issued original document — no photocopies or images of copies
• Must clearly show your full name, photo, and ID number
• Must not be expired
• The name on the ID must exactly match the name on your Housebets account

Accepted proof of address documents (choose one)

• Utility bill (electricity, gas, water, internet)
• Bank or credit card statement
• Official government letter
• Rental or mortgage agreement

Requirements for proof of address

• Must show your full name and current residential address
• Must be dated within the last 3 months
• Must be in photo or PDF format
• The name must match your ID document exactly
• Proof of address in a family member's name is not accepted

Tip: If you're unsure whether your document qualifies, contact our support team before submitting — it's faster than resubmitting after a rejection.