How to disable 2FA?
Guide to disabling Two-Factor Authentication when needed
If you would like to move your 2FA to a different device or have lost a device that your Authenticator was initially bound to, follow the guide below so you can reset your 2FA or regain access to your account.
https://downloads.intercomcdn.eu/i/o/g6xtrrnr/57038988/809b7ca8f3ae2866bbf3d3a12d38/AD_4nXc1n_zfQmHXNJ23AsP3cE2rhi0YrMbse6COpSbZr0Tk-dHB0KKoiaFgA67KeQXn0buu1JX5mY4tWlZeT0hBU6N3UbSAHz87bJGYYQ20FI1lg8Rnk3hYXTnA8tR69e1mYM0soNX3WA?expires=1781092800&signature=ca153da59e5d77bca9af99d59ccdffe3a704cd7f51053583d64214462c515ab8&req=1dJvxlDzpD9k2hj99dpg6pxWEQRv0TqEuoF6xLxxmaZrJNjoS2jK88uFoSEW%0AbOQo1igx%2FZweximWV%2BAPpRWz%0A
Disable 2FA
If you wish to disable 2FA on your account, go to “Security” Settings and input the 2FA code from your authenticator app, then select "Disable 2FA".
https://downloads.intercomcdn.eu/i/o/g6xtrrnr/57598882/c99e9f9b445ca12c31a96e9d7762/image+%2823%29.png?expires=1781092800&signature=ffe8291af288b30075d65f2ba0627e6251cfba46158a6af1004b402c07c6c8e0&req=1dJqzFDypDVk2hj99dpg6raRg0mEWiSPWPioLhmQblO1m9%2FGHzV3BcxbzqLw%0A1yYrUbZ28YXs0ItNc5gRlayS%0A
Lost 2FA
If you have lost access to your 2FA, please contact our support email at [email protected]. After correctly answering a few security questions, 2FA on your account will be manually disabled.