VIP White Gloves Treatment
Personalized support
Housebets Support · Updated Jun 2, 2026
All players reaching the rank Pearl (the equivalent of 2,500,000 XP) are eligible to have a personal host with whom they will be interacting through Telegram.
Once this rank is reached, a pop-up will appear, and the player will be put in contact with a relevant customer service representative who will then explain what the perks of being a VIP at Housebets are.
If eligible, players will be in contact with a dedicated host who will be able to provide bespoke bonuses according to the player's gameplay.
The player who wants to receive a VIP White Gloves Treatment will need to provide their Telegram contact to the CSR and will be contacted within the next 24 hours by one of our VIP hosts.